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My order has not arrived yet, what do I do? What are your delivery times? Shipping abroad How can I check the status of my order? What are the shipping costs? Should I be at home to receive my order? Show more
How can I apply my promotional code? My Reupload code isn’t working. What should I do? What is the difference between my SBP and BP order number? How can I receive the invoice for my order? Can I add a smaller copy of my photo book during ordering? How can I change the payment method? Show more
I have not received an order confirmation, what can I do? How can I change my account password? How can I change my account email address? Can I merge two placed orders? How can I cancel my order? How can I change the content of my order?
How do I create a photo book with my voucher? How does the photo book voucher promotion work? How can I combine two gift vouchers to pay for my order? Can I use multiple promotional codes in one order? What can I do if my promotional code or voucher does not work? Can I combine a promotional code and gift voucher in the same order? Show more