bonusprint
How can we help?
Popular help articles
Frequently asked questions
- Delivery
- Order and Pay
- Product Creation
- My Account
- Promotions
- Other
            
        		
        			My order has not arrived yet, what do I do?
            
        			What are your delivery times?
            
        			Shipping abroad
            
        			How can I check the status of my order?
            
        			What are the shipping costs?
            
        			Should I be at home to receive my order?
            
						
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        			How can I apply my promotional code?
            
        			My Reupload code isn’t working. What should I do? 
            
        			What is the difference between my SBP and BP order number?
            
        			How can I receive the invoice for my order?
            
        			Can I add a smaller copy of my photo book during ordering?
            
        			How can I change the payment method?
            
						
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              bonusprint will be changing its name from July 2nd 2024
            
        		
        			How can I delete my account?
            
        			I have not received an order confirmation, what can I do?
            
        			How can I change my account password?
            
        			How can I change my account email address?
            
        			Can I merge two placed orders?
            
        			How can I cancel my order?
            
						
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        			How do I create a photo book with my voucher?
            
        			How does the photo book voucher promotion work?
            
        			How can I combine two gift vouchers to pay for my order?
            
        			Can I use multiple promotional codes in one order?
            
        			What can I do if my promotional code or voucher does not work?
            
        			Can I combine a promotional code and gift voucher in the same order?
            
						
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